Limited Warranty

FireXNull Limited Warranty

This policy applies to FireXNull products sold to U.S. customers.

1. Intended Application

FireXNull products are passive, early-stage fire suppression components designed for enclosed environments. They are intended to complement, not replace, facility-wide active fire protection systems or traditional fire extinguishers. FireXNull makes no representation or warranty that the products satisfy specific local, municipal, or regional fire codes. End users are responsible for ensuring that their specific applications and installations comply with applicable laws, codes, and regulations.

2. 1-Year Limited Warranty

FireXNull Inc. ("Company") warrants that the products will be free from defects in materials and workmanship and will materially conform to Company's published Technical Data Sheets and Installation Instructions in effect at the time of manufacture ("Published Specifications") for one (1) year from the date of delivery. This limited warranty applies solely to manufacturing defects and does not guarantee performance in preventing or suppressing any fire event.

3. Conditions and Exclusions

This warranty applies only if the product is properly stored, handled, installed, and used in accordance with Company instructions. Warranty claims must be supported by proof of purchase and reasonable evidence of proper installation and use. This warranty does not apply to damage or failure caused by misuse, improper installation, unauthorized modification, abnormal environmental conditions, electrical faults, external fire events, product activation or consumption due to heat or fire exposure, or normal material aging.

4. 5-Year Estimated Service Life

When properly stored, handled, installed, and used in accordance with Company instructions, the products have an estimated service life of up to five (5) years from the date of delivery. This service life is provided for general guidance only and does not constitute a warranty, guarantee of performance, or extension of the 1-Year Limited Warranty. Service life may be reduced if the product is stored for extended periods prior to installation or used outside recommended conditions.

5. Sole Remedy and Limitation of Liability

Company's sole liability and the exclusive remedy shall be, at Company's option, repair, replacement, or refund of the purchase price of the defective product. Company's total liability shall not exceed the purchase price of the product giving rise to the claim.

6. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO PROPERTY DAMAGE, LOSS OF PROFITS, OR SYSTEM DOWNTIME.

7. Consumer Notice (U.S.)

FOR PRODUCTS SOLD TO U.S. CONSUMERS: SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY. THIS WARRANTY PROVIDES SPECIFIC LEGAL RIGHTS, AND OTHER RIGHTS MAY VARY BY STATE.

How to make a warranty claim

Contact us at hello@firexnull.com with your proof of purchase and a description of the issue.

FireXNull Inc.
288 Borrego, Irvine, CA 92618
https://www.firexnull.com